All new orders will be delivered after Christmas
External (includes roof overhang):
For manufacturers care instructions, please refer to the leaflet provided with this product.
Please note: Delivery surcharges to the following postcodes
KA, FK, KY, DD, PA-Kilmarnock, Falkirk, Kirkcaldy, Dundee and Paisley postcodes-£24.99
AB, IV, PH-Aberdeen, Inverness and Perth postcodes-£50.00
PL, TR Plymouth and Truro postcodes-£50.00
SA-Swansea postcodes-£24.99
BT, GY, HS, IM, JE, KW, PA (20-78), ZE, PO (30-40) Belfast, Guernsey, IOM, Jersey, Kirkwall, Shetlands, Outer Hebrides, Lerwick, Isle of Wight postcodes-No Service Available
Collection Charges post delivery-£25.00 (+VAT) collection charge will apply to all orders requiring collection - (plus above surcharges if applicable)
This product is supplied and delivered directly from the supplier. Rowlinson Garden Products will require the following information:
Order / delivery requirements:
Customers should be made aware that the product is a self-assembly item and will be delivered in kit form. Instructions for assembly will be enclosed with the products.
Confirmation is required that the customer understands that the delivery to their property will be made to the nearest point that is adjacent to the roadway and clear of obstruction. Carriers will not move product around or through the property.
Our carrier will contact the customer by telephone prior to delivery to confirm details and agree a suitable delivery date.
All dates quoted for either delivery or contact are approximate. Rowlinson Garden Products will not accept any liability for any delay in delivery for any reason.
PLEASE NOTE: Deliveries are to UK mainland only.
Deliveries are made on Monday – Friday only (No weekend deliveries).
Delivery times are between 8am and 6pm. No specific time of day can be given.
Customers must be available to check and sign for the delivery except when Rowlinson Garden Products have received written confirmation from the customer that the item can be left without a signature.
Please allow us 3-5 working days to dispatch your order. Pre-ordered items will be sent as soon as possible after the date quoted and we'll generally ship your entire order with your pre-ordered items. When your order is dispatched, we'll send you another email with details of how to track it.
Most orders are sent on a fully-tracked courier service with Yodel. To avoid perishable items being stuck at depots and deteriorating, no signature is required, and our courier is asked to leave your order in a safe place on your property.
We'll send a tracking link when we dispatch your order, so you know when its due to arrive. Please note, once delivered we cannot be held responsible for loss or theft from your property. If you have any specific delivery instructions, please let us know - there's an option to enter a short message for the courier at the checkout.
Smaller, lighter, single-item orders may be sent through the post with Royal Mail - in which case no tracking is available.
Our experienced nursery team will always send your plants nursery fresh in the perfect condition to thrive when you plant them, so although most plants are very tough and will not be affected by all but the most extreme frosts or heatwaves, we avoid dispatching the most perishable plants if extreme weather is forecast, or over Bank Holiday weekends.
Please note, we cannot guarantee delivery on a certain day or time. Delivery to outlying postcode areas may take 1-2 days longer, dependent on your location.
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